Insurance customers demand real-time services, customization

Susan Johnston of Accenture Canada talks about delivering hyper-personalized, on-demand services

Insurance customers demand real-time services, customizationSusan Johnston is managing director of financial services at Accenture Canada. What were the key findings of the recent report Technology Vision for Insurance 2019? Johnston: Our latest Technology Vision for Insurance 2019 report found that insurance companies are now focused on how they can shape the world around people and select the right moments…

How the insurance industry can embrace the digital age

Tom Super of J.D. Power talks about the company's surprising findings about the insurance industry

How the insurance industry can embrace the digital ageTom Super is vice-president of property and casualty insurance intelligence at J.D. Power. Are insurance companies meeting customer expectations for digital self-service tools, customer service channels and omni-channel integration? Super: Insurance companies are fairly strong when it comes to customer service channels. Insurance has always been a very service heavy business and the lessons learned…

Helping the world run better

Dominika Warchol Hann of SAP Canada on the value of diversity, innovation and creating workforce recognition

Helping the world run betterDominika Warchol Hann is principal of value advisory at SAP Canada. What is SAP Canada and what does it do? Warchol Hann: SAP is the global market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. In Canada, SAP serves more than 16,900 businesses in 25…

Using aerodynamics technology to reduce fuel consumption

Kelly Zwarych of AeroLab Tech talks about being recognized by NASA as a top-25 startup disruptive company and what the future holds

Using aerodynamics technology to reduce fuel consumptionKelly Zwarych is CEO and co-founder of AeroLab Tech. What is AeroLab Technology and what do you do? Zwarych: As a one liner, AeroLab makes market-defining technology in advanced aerodynamics. Drilling down further, our technology measures aerodynamic drag in real time in real world applications. This is really amazing because aerodynamic drag measuring has always…

Ken LeBlanc is on a mission to create clarity around real estate

The CEO of PropertyGuys.com talks about why the status quo no longer serves consumers and what his company is doing about it

Ken LeBlanc is on a mission to create clarity around real estateKen LeBlanc is CEO and founder of PropertyGuys.com. Tell me about PropertyGuys.com. What it is and what it does? LeBlanc: At PropertyGuys.com, we put the customer back in the driver’s seat so they can take control of their real estate experience. Our private sale approach allows sellers to remain securely at the centre of their…

Where the music industry congregates online

Shawn Wilson talks about how Muzooka works for more than 1.5 million artists and the industry built around them

Where the music industry congregates onlineShawn Wilson is CEO of Muzooka. What is Muzooka? Wilson: Muzooka is where musical artists and their teams manage their media assets across multiple platforms from one central hub. Update your photos, bio, social media and video links on Muzooka, and we distribute those to our many industry partners, who always need access to the…

Real-time wage apps helping revolutionize currency exchange

Cryptocurrencies may still be experimental but they’re already driving competitive pressure on established institutions

Real-time wage apps helping revolutionize currency exchangeYour money is worth more to you today than tomorrow. This financial truth – the time value of money – backs the case for real-time pay, a nifty tool for the benefit of workers. Although Canadian unemployment is at a four-decade low, wage growth has stagnated and bankruptcies have spiked. This is where real-time pay delivers,…

Avanti Software helps companies build better workplaces

David Owen Cord and Amin Lalani of Avanti Software talk about assisting companies in executing and improving people management

Avanti Software helps companies build better workplacesDavid Owen Cord and Amin Lalani are co-CEOs of Avanti Software. What is Avanti Software and what does it do? Lalani: Simply put, Avanti exists to help Canadian companies build better workplaces. We do this through our all-in-one, Human Capital Management (HCM) software-as-a-service (SaaS). Our integrated, end-to-end platform helps businesses find, engage, schedule, manage, pay…

Putting the marketing client and their reason for being first

Randy Milanovic of Kayak Online Marketing talks about entering partnerships with clients to achieve mutual growth

Putting the marketing client and their reason for being firstRandy Milanovic is CEO of Kayak Online Marketing. Tell me a little bit about your company – how it started and what you do? Milanovic: We launched Kayak Online Marketing in 2011. However, its origins date back to the second half of the 1990s when I was working in a number of Calgary’s ad agencies,…

ZayZoon provides access to your money between paydays

Technology company ZayZoon's Early Wages On-Demand is taking off across North America, with more than 80,000 businesses participating

ZayZoon provides access to your money between paydaysImagine, as an employee, being able to access money as you earn it. Technology company ZayZoon, based in Calgary, has created a platform, Early Wages On-Demand, that allows people to access their paycheque before payday. The concept has taken off across North America. The platform is now available to more than two million employees by…